SERVICES

SERVICES

We accept challenges to feel the joy of victory.

Business marketing.

Consulting and strategy

  • The team with experience on the local market from 1998 to the present can contribute to the identification of the best solutions for the specifics of the products or services to be promoted, as well as the necessary resources for their implementation.

Regulations for organizing promotions

  • Drafting and mechanical development of the promotion as well as the implementation of a set of rules to protect the client from possible fraud.mCreate and validate legally.

  • Creare si validare dpdv legal.

Draw lots

  • Made physically or virtually, in electronic format.

  • Programming applications that perform the drawing based on the requirements received from the client.

Infoline – LIVE Operators

  • Information lines for promotions

  • Infoline telephone lines for products or services

  • Information Video Lines, Requests, Complaints

  • Taking requests or complaints

  • Recording and archiving telephone conversations according to GDPR

  • Real-time access for listening to calls (including access for customers to listen to outside calls)

  • Access to telephone records immediately after closing calls

CALL CENTER

  • Generation of sales leads for products and services

  • Opinion polls: carrying out projects using the CATI methodology (conducting computer assisted telephone interviews). The operators have as main responsibility the collection of information through an electronic questionnaire

  • Update information in specific databases

  • Telephone sales (telesales)

  • Promotions: validation of winners according to a regulation, but also identification of frauds

  • Generating feedback for a product / service (depending on the specifics of each project)

Postal services – shipping optimization

  • Generating feedback for a product / service (depending on the specifics of each project)

Loyalty campaigns

  • Classical

  • In the electronic environment – SMS, telephone, ONLINE

SMS / e-mailing campaigns

  • The platform is able to manage complex SMS campaigns, sales promotions based on mobile numbers, short numbers or free numbers

  • Server optimized for managing email campaigns

  • Dedicated IT team for the implementation of complex e-mail campaigns

Access Control Systems

  • Professional installation of RFID card readers, key fobs, biometric systems (fingerprint, facial recognition), and mobile phone access

  • Configuration of access zones, permission levels, and scheduling

  • Centralized software integration for real-time monitoring and reporting

  • Installation of electromagnetic locks, electric strikes, turnstiles, and automated doors

  • Preventive maintenance, periodic audits, and fast technical support

  • Scalable solutions ideal for residential buildings, offices, commercial spaces, and industrial facilities

Video Surveillance Systems (CCTV)

  • Installation of IP, analog, hybrid, and PoE cameras

  • NVR/DVR implementation with high-capacity storage

  • Smart features: motion detection, virtual line, facial recognition, ANPR (automatic number plate recognition)

  • Real-time remote access via secure mobile applications

  • Optimization for low-light environments, WDR, and challenging areas

  • Network configuration for maximum data security and integrity

Network Firewalls, Servers & IT Infrastructure

  • Installation and configuration of enterprise-grade firewalls

  • Security policy implementation, traffic filtering, IPS, and advanced network control

  • Installation and maintenance of on-premise and cloud servers

  • Administration of workstations, switches, routers, and network equipment

  • 24/7 monitoring, updates, and automated backups

  • Disaster recovery planning and security hardening

Photovoltaic Panels & Electrical Distribution Systems

  • Design and installation of photovoltaic systems for residential and industrial use
    – proper system sizing based on consumption
    – installation of panels, inverters, DC/AC protection, PV distribution boards
    – smart monitoring and grid integration

  • Maintenance of electrical networks for homes, industrial halls, factories, office buildings, and malls
    – periodic inspections of electrical panels
    – quick fault identification and repair
    – thermographic testing, PRAM measurements, and contactor cleaning

  • Modernization of existing electrical installations for improved efficiency and safety

  • Advanced electrical protection, load balancing, anti-overload and arc-fault prevention systems

  • Integration with industrial automation and smart-building solutions

  • Full compliance with technical and safety standards, including ANRE norms and current regulations

Alarm Systems & Intrusion Detection

  • Anti-burglary systems with motion, vibration, magnetic contact, and glass-break sensors

  • Indoor and outdoor perimeter protection solutions

  • Real-time alerts sent directly to your phone

  • Full integration with CCTV, access control, and monitoring platforms

  • Testing, diagnostics, and periodic maintenance

Automated Access Gates & Garage Doors

  • Installation of sliding, swing, and industrial gates

  • Mounting of sectional and roller garage doors

  • Automation systems, remote controls, and smart-home integration

  • Preventive maintenance and rapid interventions

  • Modernization of older systems for enhanced performance and safety

  • Durable systems designed for intensive use and uninterrupted operation

Modern, Professional Websites Built the Right Way — For Any Type of Business

  • Complete Online Store Development — Built for Real Sales and Scalability

  • A high-performance online store is more than a simple sales website — it is a complete digital ecosystem designed for conversions, visibility, and growth.
    We develop professional eCommerce platforms optimized for speed, security, and SEO, fully integrated with everything your business needs to scale seamlessly.

  • We build stable, fast, and easy-to-manage online stores using WooCommerce or custom solutions, depending on your business needs.
    We provide full integration with payment processors, couriers, invoicing modules, notifications, reviews, conversion funnels, and advanced product management dashboards.

  • Each online store is fully optimized for Google, ensuring your products are indexed correctly and appear in relevant searches.
    We implement on-page SEO structure, logical categorization, smart filters, optimized images, and high-converting product pages.

E-Commerce – full service

Integration of internal platforms with those of the client and generation of a CRM / ERP to achieve:

  • Client file and its interactions

  • Validation of orders received from consumers

  • Reporting data to the customer in real time through API

  • Customer invoice

  • Preparing packages and packaging it, with one or more products for the customer consumer

  • Shipment of products to the customer and processing of refunds

  • Return processing

  • Payment management

  • Inventory management and storage

  • Marketing and profiling reports

  • Inventory and sales report

  • Dedicated customer service

Management of promotional campaigns

Integration of internal platforms with those of the client and generation of a CRM / ERP to achieve:

  • Development of mechanics and communication channels

  • Implementing campaigns (web, SMS and mobile)

  • Registration management

  • Validation of wins

  • Packing and sending prizes

  • Reporting and profiling

Logistics marketing campaigns

  • Record and management system that allows tracking of promotional materials in real time

  • Marketing materials delivered nationwide are received from manufacturers, grouped on each location according to specifications and subsequently shipped to local customer suppliers for installation

  • Stocks and distribution details have a daily record

  • The Fulfillment service helps the client by:

    • Inserts
    • Assembling marketing materials with one or more components
    • Packing
    • Reception
    • Goods storage
    • Delivery

  • Projects for processing and packaging promotional materials

  • Delivery of parcels by courier or post

  • Cross platform integration and automation solutions

  • Digitization and CRM / ERP platform

Database management

  • Access to marketing databases with over 2 million records of potential consumers (postal address, telephone, age, sex, income level, e-mail address), but also to all active companies in Romania (updated at least once date per year)

Storage and archiving

  • The benefits of automating storage and distribution processes are found directly in reducing implementation terms and operational costs

  • DMG warehouses are equipped with fire and safety systems, as well as various equipment for increased efficiency of material handling and packaging, depending on the project specifications

Direct mailing

  • Our clients have access to marketing databases with over 2 million records of potential consumers (postal address, telephone, age, sex, income level, e-mail address), but also to all active companies in Romania (updated at least once a year)

  • Offset printing and digital printing capabilities (OCE, Canon and Xeikon), also for variable data printing

  • Ability to streamline work processes – machines for automatic insertion of the envelope (fulfillment) – Bowe and CMC, as well as a machine with 6 stations for different materials to be inserted in the same envelope

Charity marketing.

Since 2012, Direct Marketing Group has developed know-how and a specialized service department for non-profit organizations. Direct marketing services are essential innfundraising campaigns, contributing significantly to their results.

Fundraising campaigns

  • Corporate donors (companies with a turnover of over 1 million euros) can redirect 20% of the profit or 7.5% of the turnover to sponsorships. These donations are made especially at the end of the year, in December.

  • Micro donors can make sponsorships by donating 20% of the income tax.

  • The services for redirecting the amounts of 20% of the companies’ profit represent 90% of the direct marketing campaigns carried out by our team for non-profit organizations.

Direct Mailing

  • Mailing (sending letters in physical format) – for profit companies and individuals

  • Emailing support for growing notoriety

  • Check the results of DM actions via follow up by phone / email

Telesales

  • Promotion by phone.

  • Email promotion.

CUSTOMERS WHO HAVE GIVEN US TRUST.

COMPANIES
FUNDRAISERS